How do I view and manage customer feedback, rating and reviews?
All AutoPay jobs automatically send an electronic receipt along with a simple request asking to rate the service from 1 (lowest) to 5 (highest) star ratings. Once your customers complete the survey you can see your overall rating on your main dashboard.
In addition, you can drill into the ratings by selecting the Feedback tile or choose Ratings from the main menu. From the Feedback page you are able to see customer ratings and comments along with the date of service.
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