Private vs Active Customers | Lawnager Pro | Lawn Care & Landscaping Software

What are the differences between an AutoPay, Portal, Private and Non-Portal Customers?

AutoPay (also referred to as Portal) Customers 


Invite your customers to join Lawnager to create a home portal where they can manage payments, request quotes, and provide you with valuable feedback. Plus, you receive your cash deposits each week, automatically.


Private (i.e., non-portal or Externally Billed) Customers 


A great way to get started. Add a Private Customer to manage all jobs on your schedule and keep track of your performance reports. The biggest drawbacks are that it will be harder for your customers to request quotes for new services, you are responsible for invoicing jobs, and you will not receive automated feedback.



To get started, go to Add Customers


    • Related Articles

    • How do I add customers?

      Step 1: Select Customers Select Customers on the Dashboard. Alternatively, you may select the quick customer link at the bottom action bar through the app or through the top menu option. Step 2: Add Customers Select the Add Customers button Step 3: ...
    • Effortlessly Invite Customers to Join You on Lawnager

      Connecting with your customers has never been easier. Lawnager's intuitive platform allows lawn care and landscaping professionals to invite customers to manage their services efficiently. Our guide will walk you through the process of sending portal ...
    • How do you view pending invitations?

      You can view pending invites for a Portal Customer who has yet to complete their profile by clicking on the Pending Invitations button under your Customers page. Once here, you can resend or cancel an invitation as needed. While we make many efforts ...
    • Streamlined Receipt Delivery with Lawnager Pro

      At Lawnager, we prioritize convenience and efficiency for both lawn care businesses and their customers. Our automated receipt system ensures that after every service, AutoPay customers receive a detailed and professional receipt, reflecting our ...
    • How do customer communications work?

      Communications are made simple. Lawnager Pro automates many of your customer communications from quotes to job notifications, receipts, and feedback. Quotes Once a Pro schedules a service for a portal customer, an email and SMS text message will ...